Contact Us


Where can I send my knitted items? Do you have a pattern?

You can mail your Freepost parcels (no label needed) to our main distribution centre in South Shields at the following address:
The Mission to Seafarers, Flying Angel Cellar Club
53 Mill Dam, South Shields, Tyne and Wear, NE33 1EQ

If you need a Knitting pattern, please click here:

Can I have your bank account details for a donation?

Should you wish to donate by bank transfer, you can use the details below:

  • Payment to: The Mission to Seafarers
  • Account address: HSBC Bank, 1-3 Bishopsgate, London EC2N 3AQ
  • Account: 31310496
  • Sort code: 40-02-31
  • Please also indicate the reference number or name as this will enable us to link the gift with the name of the donor.

How else can I donate?

Alternatively, you can donate online here:
or send us a cheque to: The Mission to Seafarers, 1st floor, 6 Bath Place, Rivington Street, London, EC2A 3JE

I am a seafarer and I need accommodation

The Mission cannot provide accommodation, but other organisations can help as per details below:

I am a seafarer and I need financial assistance, justice, or welfare advice

You can contact our CrewHelp Team by emailing [email protected]

I am a seafarer and I need to contact a centre for Shopping, SIM Cards, Transportation etc.

You can locate and contact the relevant centres directly by clicking here:

I am a seafarer looking for a job in the maritime sector

The Mission does not offer employment advice or opportunities, but you can contact

I am an individual looking for a job with the Mission

Vacancies at The Mission worldwide are advertised on our Careers page here:
Requests for job information packs/ application forms email [email protected]

I need a speaker at an event

Please send your query to our Regional Director for Europe, Steve Morgan at [email protected]

How can I order Christmas Cards?

You can purchase Christmas Cards on our digital shop here:
Please note: the shop is only available for a limited number of weeks a year.

What do I do if I have a query about the Christmas cards I ordered?
If you have any query about your order or need to set up a “Sales or Return” please contact our suppliers Impress Publishing directly on 01227 811 622.

I have a query on family history or need to have access to historical archives

The Mission to Seafarers is unable to access historical archives, but you can get in touch with the Hull History Centre which holds the historical records of The Mission to Seafarers
(port reports, press cuttings, film etc).

Hull History Centre
Worship Street
Hull, HU2 8BG
Email: [email protected]
Tel: 01482 317506

Your local library/archive may also have information about your local centre.

The National Archives hold records of Royal Navy and Merchant Navy personnel.

The National Archives
Kew, Richmond, Surrey
Tel: 020 8876 3444

The National Maritime Museum holds other records.
The website has some excellent online guides to help your research.

The National Maritime Museum
Park Row, Greenwich, London
SE10 9NF
Tel: 020 8312 6565

I am looking for a ticket for the Festival of Nine Lessons and Carols and/or other events

Please check our Events page here:

I have a Media/Press query

Please contact our Press Office Team via email: [email protected] and one member of staff will be in touch with you.

I would like to order a Sea Sunday pack

You can check our Sea Sunday page at or email our Sea Sunday team at [email protected]

I need promotional material and/or Gift Aid Donation Envelopes

For promotional material such as posters, leaflets, donation envelopes etc. please email [email protected]

I have a query regarding Direct Debit, Gift Aid or donations

Please email [email protected] (or our switchboard number on + 44 (0) 20 7248 5202 )

I would like to amend my contact details or stop receiving communications from The Mission to Seafarers

Please email [email protected] (or our switchboard number on + 44 (0) 20 7248 5202 )

I would like to set up a free tribute page and/or collect donations and Gift Aid Donation Envelopes in Memory of a loved one

Please visit, email [email protected] (or our switchboard number on + 44 (0) 20 7248 5202 )

I would like to leave a legacy to The Mission to Seafarers

Please email Loris Sanson [email protected]

Our ports and Seafarers Centres

For information on the ports we work in or to contact a seafarers centre visit our ports page

Media enquiries

If you’re a journalist, you can reach us on [email protected] or +44(0)20 7246 2946
Please only use this email and phone number if you’re a journalist.

Make a complaint

If you wish to make a complaint about the charity please follow the link here to view the complaints procedure

Talk to us

We’re always happy to hear from you, so please do get in touch if you have a query.

Contact our team today
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You can also write to us at our international headquarters:

The Mission to Seafarers,
1st Floor, 6 Bath Place,
Rivington Street,

Or phone us on +44(0)20 7248 5202
We are open on Monday – Thursday from 9 am to 5 pm, and from 9 am to 4 pm on Fridays (we are closed on the weekends). UK time. Drop us a line!

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