Job Description Port Welfare Officer – Milford Haven

Department: Ministry

Responsible to: Port Chaplain – Wales

Other Key Working Relationships: Regional Director Europe, other Port Welfare Officers and Port Chaplains

Hours of work: Part-time, 16 hours a week worked flexibly depending on port schedules

Job Purpose:
On behalf of the Mission to Seafarers to ensure an effective port welfare service in line with the Mission’s core purpose, the provision of “physical, moral and spiritual” support to seafarers and their families, of all different backgrounds and nationalities Principal Duties and Responsibilities:

• Visit ships that call to the Port of Milford Haven and Pembroke Dock on a regular and sustained basis, building friendship, offering support and responding to need as appropriate. It is expected that every ship arriving at South Hook will be visited wherever possible.

• Offer basic spiritual and emotional support and advice to seafarers as required and point them in the right direction, where immediate needs cannot be met

• Assist in meeting any relevant practical needs of seafarers like provision of SIM cards and support to seafarers who are in hospital

• Provide advice on access to the town or other facilities

• Liaise with Mission to Seafarers personnel and other agencies if ongoing work in forward ports may be required

• Develop and maintain strong relationships with other maritime missions and welfare organisations

• Develop strong working relationships with the Port Authority, managers and staff.

• Promote awareness of the work of the Mission to Seafarers within local churches and community groups

• Maintain the necessary records of service delivery and produce a monthly report, in line with requested guidelines, to be sent to International Headquarters, regularly and on schedule, detailing all ship visiting activity and highlighting any developments within the port

• Ensure e-mails are regularly monitored and respond as required

• Attend Merchant Navy Welfare Board – Port Welfare Committee meetings

• Attend Mission to Seafarers conferences, seminars and courses as instructed by the Secretary General

• Ensure information is kept secure and used in accordance with Mission to Seafarers policy on confidentiality and the General Data Protection Regulation 2016

• Undertake other duties as may be requested by the Port Chaplain Wales or the Regional Director Europe

Person Specification: Knowledge and Skills:

• The Mission to Seafarers is an Anglican Mission. Candidates should be committed Christians in good standing with their local churches.

• An effective communicator with excellent listening skills

• Strong interpersonal skills with ability to build relationships and trust quickly and effectively

• Excellent team-working skills

• Full, clean driving licence with car

Personal Qualities:

• Compassionate concern for the well-being of seafarers

• A highly motivated self-starter, able to work under own initiative and unsupervised

• Willingness to work with an holistic, practically focused approach to mission

• Willingness to have a flexible approach to work

• Culturally aware with the ability to relate easily to people from many different countries

Special working conditions:

• Visiting ships is the core requirement of this role. You will be required to climb sometimes steep gangways with as many as 80 steps leading to the deck and then perhaps a further three floors up to the bridge or down to the mess.

General Requirements:

• An offer of employment is subject to a satisfactory medical and references.

• All employees are required to be aware of their responsibilities towards Health and Safety and to adhere to the Health and Safety Policy

• This job description does not encompass the complete duties and should be treated as a guide to the duties that the post holder is expected to perform.

• As a term of their employment the post holder can be required to undertake such duties as are commensurate with their position.

• The job description may be amended to meet changing requirements at any time after discussion with the post holder

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